WGBH Conducts Caption Accuracy Survey

This in from WGBH:

If you view TV news with closed captions, you're invited to participate in an anonymous online survey to give your opinion about caption errors. The survey is available at http://www.surveygizmo.com/s/201454/caption-accuracy-metrics-survey, and will be open until Monday April 12, 2010. The survey should take about 15-20 minutes to complete, and can be filled out in multiple visits.

The WGBH - Carl and Ruth Shapiro Family National Center for Accessible Media (NCAM) http://ncam.wgbh.org/ is conducting this survey as part of the Caption Accuracy Metrics project http://ncam.wgbh.org/invent_build/analog/caption-accuracy-metrics, funded by the U.S. Department of Education. The CC Metrics project is exploring automated methods to assess closed caption quality on live news programming. NCAM is the research and development division of the WGBH Media Access Group http://access.wgbh.org/, which pioneered captioning for television.

This survey is designed to collect information from television news caption viewers about the impact of errors that appear in live closed captioning (for example, mistakes, word deletions or substitutions). We will use the information you provide to better understand the types of caption errors that make the dialogue in a live television news program hard to follow. We will post survey results at the CC Metrics website.

Thanks very much for your participation. Please feel free to share this invitation with others who view TV news with closed captions.

Marcia Brooks and Tom Apone, Project Directors WGBH – Carl and Ruth Shapiro Family National Center for Accessible Media access@wgbh.org